Browsing through a Barnes & Noble bookstore, Tiffany Mautino noticed that a customer needed help to find a book.
Mautino thought to herself, “I don’t work here, lady, but I know where that book is.”
After leading the woman to her title and recommending a few others in between, Mautino was approached by the manager of the store, who had noticed her kindness and asked her if she had ever considered working in a bookstore.
Her response was “Absolutely not.”
The manager suggested Mautino look into going to school to be a librarian.
That moment, 14 years ago, ended up being a key moment in Mautino’s life. Although she was not convinced she wanted to pursue being a librarian for a career, she was intrigued. She got a part-time job at a local library to see if she would like the work.