1. Introduction
Public libraries are a unique and valued statutory public service. They reach and support the whole community regardless of age, gender, socioeconomic status or educational attainment. The annual library statistics published by the Chartered Institute of Public Finance and Accountancy (CIPFA) on 7 December 2019 show that libraries remain popular, with large numbers visiting each year. In 2018/19 alone there were 187.7 million physical visits to libraries. This was more than attendance at Premier League matches, theatre performances and historic properties combined. During early lockdown, libraries expanded their digital and remote offer to continue to provide services to their communities.
Libraries and their staff don’t provide a service that sits in isolation; they support other public services that are vital for local prosperity and wellbeing. They not only…
