Growing up, Gianna Mangicaro ’18 loved shadowing her father, John, a University employee of over 40 years, on Take Your Child to Work Day. Invigorated by the energy of campus, Gianna knew when it came time to select a college, Syracuse would be at the top of her list.

John and Gianna in John’s workspace at Newhouse in 1996
She recalls following her dad around classrooms as he checked on the technology required for teaching and learning—which at the time consisted mainly of overhead projectors. John worked back then as a technologist in what would eventually become the Information Technology Services (ITS) department. “Just being around college students and seeing the classroom checks, I would say to myself, ‘OK, someday I’m going to be in one of those seats,” Gianna says. But even she couldn’t have predicted how large of a role Syracuse University would play in her…