During a recent webcast, a CLO shared the story of how she led her team through refreshing a strategy. She emphasized the many tools and techniques the team used to research the current state as well as external trends and practices. Team members collected extensive data and captured their insights related to refreshing this strategy. She mentioned how the team tracked S&T (stop and think) questions throughout the process.
We have used the term S&T questions in the ATD Forum for the past five years, to the point that many do what the CLO did (just mention it in general conversation without defining). However, for newcomers, there is always that quizzical look on their face: S&T questions? What are those?
Using questions is one of the most important skills for solving problems and conundrums. The Forum works to get better at getting better with helping…
